Rex is Australia’s largest independent regional and domestic airline operating a fleet of 60 Saab 340 and six Boeing 737-800NG aircraft to 61 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.Expressions of interest are sought from qualified and motivated individuals to undertake the role of Corporate Communications Manager based in Mascot.Reporting to the General Manager – Corporate Services, the ideal candidate will need to be all-rounder in internal communication, public affairs, media relations, and events management. As the Corporate Communications Manager, your primary responsibilities include but not limited to:Leadership and day-to-day management of the marketing, creative and communication functions of the Company, which includes the Customer Advocacy team.Support the development and delivery of communications which may include writing, editing and proofreading content.Identify and pitch external communication opportunities for maximum Company exposure.Oversight of Customer Advocacy role, working closely with Customer Contact Centre and Airports in all related areas of customer service including customer recovery and the management of the active tracking and resolution of reported incidents.Oversight of the Group’s marketing strategy, including brand awareness initiatives and advertising campaigns, including creative work.Part of the company’s incident/disruption management system to ensure customers are effectively communicated with during significant incidents or disruptions and to minimise damage to the Company’s reputational integrity.Plan, manage, and coordinate company events.Assist with the coordination of the Group’s external communications as required. This may include:liaising with the press;preparing press releases and/or organising press conferences; andorganising interviews between the press and the Group’s spokesperson.Travel across the Rex network as and when requiredAny other tasks as reasonably assigned.The successful candidate must:Possess tertiary qualifications in Business/Communications/Marketing, or related field.Expertise in the latest marketing tools, including social media and digital marketing.Have demonstrated experience in public relations, communications, advertising, and customer service.Possess exceptional written and communications skills.Have the ability to work under pressure and meet tight deadlines.Be able to respond to after-hours call and attend to any issues as required.Be able to travel across the Rex network as required.Wage rates and conditions will be discussed with the successful candidate.To Apply: Please submit your application with CV and cover letter addressing the above criteria via our careers page https://careers.rex.com.au/job-details/query/8208456 by the closing date of 16 July 2021.Applications must be submitted via the link above to be considered. AUDMascot2020
