Recruitment FAQs

Do I have to apply online through the Rex Careers Website?

Yes. Due to the volume of interest in this position, we do not accept hard copy applications or emails. You must apply
online through the previous page to be considered.

To apply or to register your interest for future positions, you must select ‘Apply for this position’ which will start
the application process. You must upload your CV and cover letter before proceeding any further. If you have any
supporting documentation that you wish to include, you will need to upload them at this time.

Once this step has been completed, you will be required to answer specific questions throughout the application. These questions
are mandatory and if not completed, we are unable to progress your further.

Selecting ‘Submit’ will lodge your application. You will receive a confirmation email in receipt of your submission.

If you need to update any of your details in the future, you will need to resubmit an application.

What should I expect once I have applied?

We accept applications on an ongoing basis; however, recruitment is conducted depending on operational requirements and needs in a specific location. It
may be some time before you hear from us in regards to an interview.

When we need to recruit we will review all applications that meet the minimum criteria (which includes completion of the mandatory questions) and if you have been selected to progress to the next stage, we will make contact to arrange an interview.

Your application will remain on file until you either request that it be removed or, (subject to the minimum criteria) until you are invited to an
interview.

Interviews are conducted to gather a hold file.

I do not have a current certificate but I am booked in to complete my
First Aid/Responsible Service of Alcohol Course prior to the interview. Am I still able to apply?

Yes, as long as you are able to show receipt of booking and you pass the course. You will need to provide a copy of the
certificate prior to commencing training. Sometimes the timeframe between interviews and training are tight. We advise that you complete these courses as soon as possible after applying on-line.

Is there an age limit to be a Flight Attendant?

There is no age limit however you must be over 18 years of age.

My height is on the maximum height limit to work on the Saab 340. Can I
still apply?

Yes, however you will require a certificate from a medical practitioner/GP stating your exact height to ensure it
is/below the maximum height limit before being offered a position on our Ground School. Your comfort and wellbeing in
the cabin is important to us so it is essential that you meet the criteria.

IF YOUR HEIGHT IS ABOVE 173CM WE UNFORTUNATELY CANNOT PROGRESS YOUR APPLICATION.

Does experience play a role in being successful?

Yes, customer service experience does play a very important role, however previous flying experience is not necessarily
an advantage. At Rex, it’s more important that the right person for the job and company is chosen.

Can I apply for any base?

Yes, however we ask that you only select a base that you are genuinely interested in and one that you are willing to
relocate to. We do not pay for relocation costs so please only select what you can commit to.

If I am invited to attend an interview, what can I expect?

If your application progresses to an interview you will need to bring originals and copies of the following:

  • Current resume
  • Photo identification – passport, drivers licence or 18 + card
  • First Aid Certificate (must be current) or receipt of booking
  • Responsible Service of Alcohol Certificate (completed within the last 3 years) or receipt of booking
  • Evidence of Australian Citizenship, Permanent Residency
  • Evidence of
    • Completion of a minimum of 3 years of secondary education in Australia or New Zealand, or
    • 3-5 years of recent employment in Australia, New Zealand, UK, Ireland or USA, or
    • Completion of the International English Language Testing System (IELTS) with an overall grade of 5.5

What is the process if I am successful at the interview?
If you are successful at the interview stage, you will be placed on a hold file for up to six months awaiting an
invitation to attend Rex Ground School training. You will be employed as a casual employee for the duration of
ground school. We assist with flights and accommodation during this training period if the training is away from
your home base.

What can I expect at Ground School?
Ground School may be conducted at any location in our network. You may be required to travel for the duration of
the school (approx. 3 weeks).
Should you be invited to attend our Ground School you can expect a three week rigorous training course that is both
physically and intellectually challenging.

Can flight attendants be part time?
There is provision for part time flight attendants in the Enterprise Agreement however this is subject to length of
service and base numbers. Part time positions are also allocated on length of service.

What physical components are required during Ground School
training?

You will be required to demonstrate the following:

  • how to extinguish a live fire,
  • how to swim at least 50 metres in clothing and demonstrate the use of a life jacket
  • how to operate the emergency exits (movement of door and window exits, 15kg and 10kg)
  • self-defence (trained at Ground School)

Good overall health is required to meet the requirements of this position.

During my Ground School training will I be required to work on
weekends?

Yes, the timetable is based on instructor and aircraft availability so attendance on weekends may be necessary.

Is there a dress code when I attend Ground School?
Yes, you are required to wear business attire during the Ground School period. Grooming and presentation must be in accordance with our Company policy. These standards/Grooming policy will be provided prior to training.

What happens once Ground School has been successfully completed?
You will be placed on a hold file and offered a position when one becomes available. The time frame for this will vary.

Once I start flying how many nights will I be away from home in one
week?

This will vary depending on your ‘home’ base; sometimes there are no overnights and sometimes two or three overnights
per week. Regardless of the home base (location) we require you to be flexible.

Is the position full time?
All new start flight attendants are employed on a full time basis.

Can flight attendants be part time?
There is provision for part time flight attendants in the Agreement however this is subject to length of service and
operational needs. Part time positions are also allocated based on seniority.

Will I have to work on weekends and public holidays?
Yes, you will be required to work on most weekends and public holidays. All work is shift work and days can vary each
week.

Am I entitled to discounted airline travel?
Yes, you will be entitled to staff travel with Rex after completing a designated period of time.

Can I transfer to another base?
Flight Attendants can request to transfer to another base once the probationary period (6 months) has been completed. All base transfers are and subject to positions
being available.